My name is Brenda & I bought your waterless cookware from a door to door salesman in Edmonton Alberta in 1982. At that time I was single & living with room mates who thought that I was crazy to spend that much money on cookware ($1000.00, a lot of money at that time). Today 26 years later I am married & use my cookware regularly. It pretty much looks the same as the day I bought it & works beautifully! I also got a set of crystal as a “gift with purchase” & still have the whole set & use it too! I was pleasantly surprised to find your website & see that BelKraft was still in business, because of the quality of the cookware I have never needed to contact the company so have never looked for you before. I was cleaning out some old files & found the paperwork & decided to see if your company was still around & here you are! I just wanted to let you know that I for one am a happy customer & wouldn’t hesitate to recommend your product to friends!